In terms of pricing inefficiencies in the market for housing and communal services necessary to develop a management system that would allow to improve the system of tariff policy, while maintaining the reliability and quality of supply of public utility services by consumers of the complex, as well as to maintain a balance between the interests of the consumer and public utilities companies. In this regard, the article discusses the scheme for determining the tariffs for housing and communal services, to analyze the changes in order to determine the utility rates. Based on this analysis, determine the cause and mechanism of the positive results of the implementation of client-management, in which, as a single information resource of housing and communal services, provided state information system.

Keywords: tariff, regulation, housing and communal services, payment for services, client-oriented management, public information system

In modern conditions of managing the actual task is to study and substantiation of new forms and methods of realization of social policy, the relevant objective laws of market economy, as well as the identification of priority directions of social policy. Describes the concepts of social policy and social institutions, highlighted the priorities of the social policy. The article considers the quantitative indicators, which determine the effectiveness of the institutional environment, which is implemented by the social policy. 

Keywords: Social policies, institutions, priority directions of social policy, quantitative indicators of social policy realization