In this article, the actual topic of project activities in the framework of the modernization of higher education in Cambodia. In this article, we analyzed the situation due to which among recent university graduates there is a shortage of highly qualified personnel in such areas as agriculture, exact sciences, mechanical engineering and manufacturing. We also studied information about the largest university in the country - Queen Phnom Penh University.

Keywords: higher education, modernization, innovation, Cambodia, Russia

The influence of road transport on the formation of noise along highways is considered. The proposed options for protecting against noise from the roads.

Keywords: linear city, noise, vehicles, main roads, road categories, noise control

Hot stamping of porous billets (GSPZ) is considered. Structural steels obtained with the use of GSPZ technology are significantly inferior in terms of machinability by cutting similar in chemical composition to cast and hot-rolled steels. Various alloying elements are considered to improve the machinability of structural powder steels by cutting and their effect on physical and mechanical properties.

Keywords: powder metallurgy hot stamping of porous billets, GSPS, machinability, alloying elements

The methods of injection fixing the soils of the base under the foundations of cultural heritage are considered. The specific examples show the features of soil consolidation by cementation and silicatization methods. The technological features of soil consolidation, taking into account the material of the foundations and the technical condition of cultural heritage sites are given

Keywords: cementation, silicatization, injector, soil, consolidation, foundation, object of cultural heritage, sediment, subsidence, deformation

The analysis of the projects for securing the soil foundations, which are part of the new construction projects of educational institutions in the Rostov region in 2016-18, is carried out. On the example of the construction of schools in the cities of Rostov-on-Don, Taganrog, Shakhty, Novocherkassk, Aksai and the village of Chaltyr, the main technical and technological solutions for soil consolidation are considered, depending on the engineering and geological conditions of the construction sites

Keywords: cementation, injector, soil, consolidation, foundation, soil piles, retaining walls, sediment, subsidence, deformation

В данной статье приводятся примеры стандартных и не стандартных точек контакта с потенциальными клиентами, описаны механизмы их выявления, а также приведены примеры из практического опыта работы авторов по данной теме. Дано определение понятию «клиентоориентированнсть» с точки зрения клиента, и предложены варианты, где применима данная стратегия. Поднят вопрос о качестве обслуживания и что стоит за этим пониманием для клиента, чего он ждет от сферы услуг и на что рассчитывает. В статье рассмотрены этапы анализа точек контакта, приведены примеры влияния этих точек на формирование лояльного отношения клиента к качеству услуг. 

Keywords: услуга, точки контакт, идентификация, стратегия, анализ, клиент, потребитель, контакт, точки взаимодействия, ориентация на клиента

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